Privacy Policy for TUMIN AMS
Last updated: 1 July 2026
TUMIN AMS (“we”, “our”, or “us”) respects the privacy of property managers, residents, staff, and other users. This policy explains what information we collect, why we collect it, how we use it, and the choices available to you when using the platform.
1. Information we collect
When you use TUMIN AMS, we collect the information needed to operate your apartment management workflow. This includes account details such as your name, email, phone number, and role; building, flat, resident, and tenant information you enter; billing or subscription information; uploaded files such as lease documents or maintenance photos; and usage data such as login activity and audit logs.
2. How we use your information
We use your data to create and manage accounts, organize buildings and residents, generate reports, send notifications, support customer service, secure the platform, and improve product reliability. Your data helps us provide dashboards, maintain audit trails, and enable property managers to oversee payments, occupancy, and maintenance workflows.
3. Sharing and disclosure
We do not sell resident or property data. We may share information with trusted service providers that help us host the platform, process payments, deliver notifications, or provide support, as long as they are bound by confidentiality obligations. We may also disclose information when required by law, to protect legal rights, or to respond to urgent safety or security issues.
4. Security and retention
We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted storage, access controls, and regular monitoring. We keep personal data only as long as needed for the purposes described in this policy, to meet legal obligations, resolve disputes, and enforce our agreements.
5. Your rights and contact details
Depending on your location, you may have the right to access, correct, delete, or export your data, and to object to or restrict certain processing. You can request these actions by contacting us at tumin.sw.solution@gmail.com. If you have concerns about how we handle personal data, please contact us first so we can address your issue promptly.